Refund Policy
Effective Date: 13-11-2024
At AAI Solutions LLC, we strive to provide high-quality AI tools and services that meet your creative needs. We value your satisfaction and want to ensure you have a positive experience with our services. However, we understand that sometimes you may need a refund. This Refund Policy outlines the terms and conditions under which refunds may be requested and processed.
1. Eligibility for Refunds
Refunds are considered under the following circumstances:
- Service Not as Described: If the service you received is significantly different from what was advertised on our website.
- Technical Issues: If you experience technical difficulties that prevent you from using our services as intended, and we are unable to resolve the issue.
- Payment Errors: If an error occurred during payment processing or an accidental purchase.
Refunds will not be granted in the following situations:
- If you change your mind or no longer wish to use the service.
- If you fail to comply with our Terms and Conditions or misuse our services.
- If the service was provided in accordance with your request and description on our website.
2. Requesting a Refund
To request a refund, please contact our support team at info@aaisolutions.shop. Please include the following information:
- Full name and email address
- Receipt or purchase confirmation
- A description of the issue or reason for requesting a refund
- Any relevant screenshots or supporting documentation
We will review your request and notify you of our decision within 14 business days of receiving your request.
3. Refund Processing
- If your refund request is approved, we will process the refund to the original payment method within 5-10 business days.
- Depending on your bank or payment service provider, it may take additional time for the refund to reflect in your account.
- Refund Method: Refunds will be issued back to the credit card, PayPal account, or other payment methods initially used for the transaction.
4. Subscription Services
If you have a subscription plan, you may cancel your subscription at any time. However, subscription fees are non-refundable unless you have a valid reason covered under this policy (e.g., technical issues, service failure).
- You will retain access to our services until the end of the current billing period.
- Cancellation requests should be sent to info@aaisolutions.shop.
5. Changes to Refund Policy
We may update or modify this Refund Policy at any time. Any changes will be posted on our website with an updated “Effective Date.” We encourage you to review our Refund Policy periodically to stay informed about our refund terms and conditions.
6. Contact Information
For any questions or assistance regarding refunds, please contact our support team:
📍 Address: 1309 Coffeen Avenue Ste 1200, Sheridan, WY 82801, USA
🌐 Website: https://aaisolutions.shop/
📧 Email: info@aaisolutions.shop
📞 Phone: +1(307) 444-7722
Thank you for choosing AAI Solutions LLC. We’re committed to ensuring your satisfaction and supporting your creative endeavors.
